FAQ

Check out our FAQ for answers to your most frequently asked questions

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New to Equidam?

All you need to know if you are new to Equidam or simply want to refresh the basics!

  • Which are the valuation methods used?

    Equidam uses the 5 most widespread valuation methods: 2 methods to valuate the qualitative aspects of your business (the Checklist Method and the Scorecard Method) and 3 methods based on your financial projections: Venture Capital, DCF with Long Term Growth, and DCF with multiple.

  • Do you offer support?

    Yes! The Equidam team is always available to answer your questions about your valuation or the platform. We are always reachable via the chat available on the bottom right of your Equidam profile. We strive to answer within 1h during office hours.

  • Can I have more information on how the computations are made?

    Sure! You can check out our Methodology Whitepaper here. Please don’t hesitate to contact us for any further questions!

  • What does the valuation report look like?

    Here is a sample of the Equidam Valuation Report. It’s generated in one click and has 16 pages including clear and detailed information on your business, your financial projections, the valuation parameters, and the explanations.

  • Is Equidam valuation applicable to companies in my country?

    Equidam can provide valuation applicable for companies in 86 countries. You can find the complete list here. If your country is on the list, it means that we have the right amount of data to provide valuations applicable for your country. In case you don’t see your country in the list, please don’t hesitate to contact us.

  • Will Equidam work for my company size?

    The valuation methods are applicable across all kinds of companies, from startups to medium-large businesses. Our methods adapt to the size of your company, but their weight in your final valuation can also be custom set by you. You can use Equidam for fundraising, selling your business, tax, shareholder reporting or as an internal tool. Please don’t hesitate to contact us for any questions.

  • Is Equidam applicable to companies in my industry?

    Yes. Equidam is used across all kinds of industries. You can always change the industry to see how the multiple changes and its impact on your valuation. Please don’t hesitate to contact us for any further questions.

  • Why is market data so important in valuation?

    By using Equidam, you have access to the largest financial database worldwide. This provides you the most accurate multiples, discount rates and parameters in one click, without any manual research. Knowing the valuation of similar companies is fundamental for accurate valuations. We update our database every day. It already contains +10.000.000 data points on all publicly available transactions (from stock market, crowdfunding platforms, news, etc.).

  • Are Equidam valuations certified?

    Our valuations are based on business valuation methodologies which are recognized and widely used within the valuation field. This makes our reports legitimate, objective and providing an extensive insight into your company value. If you are interested in getting formal certifications for your valuation reports, do not hesitate to get in touch with us.

  • Which inputs can I insert?

    After completing the initial 10 questions, resulting in your first rough estimate, you will be able to input your complete financial projections as well as qualitative information about your business in our extensive questionnaire. Your financial projections can be extended to the required number of future years and all the data can be updated and changed at any time.

  • Do you offer solutions for accountants, consultants or investors?

    If you are an accountant, consultant, or investor please don’t hesitate to contact us to know more about the solutions we can offer you.

Account Registration

Questions about registering to Equidam, basics on using your Equidam account and more:

  • How do I create an Equidam account?

    To create an Equidam account, you need to click on the ‘Sign up Free’ button on our Home Page which will lead you to our Registration page. There you need to 1). fill in your personal and company contact information which you will be using to log into your account in the future, and 2). agree to our Terms and Conditions of Use. Once you do that, you are one button away from entering your personal Equidam dashboard and using a new, simple and affordable way for valuating your business!

  • Is Equidam free?

    Yes, and will always be! Using an Equidam account is free of charges and allows you to discover and monitor the value of your business over time. When you are interested in getting the complete valuation report and unlocking the advanced functionalities, you may consider upgrading your account to Premium. Learn more about the ways in which you can do that on our Pricing page.

  • Can I change or cancel my plan after signing up?

    Yes, you can unsubscribe from the Premium or 6 Months plan at any time and at no extra costs. Your account will be reverted back to the free version and you will be able to return and access your data at any point in the future.

  • What is the difference between the Free and the Premium account?

    The Free account allows you to discover and monitor your business valuation and to get access to profits benchmarking. The Premium account gives you all the perks of the Free account plus an unlimited complete valuation report download functionality, a breakdown of the 5 valuation methods used, value benchmarking and advanced financial inputs.

  • Which financial parameters can I change with Equidam Premium?

    You’ll be able to change the following parameters: weight of each valuation method on the final valuation, yearly discount rate, EBITDA multiple, failure rate, survival rate, yearly long term growth, WACC, weight of the criteria of the Scorecard method.

  • I forgot my password, how can I log into my Equidam account?

    You can immediately solve this by using the ‘Forgot Password’ button available on our Log In page. You will then receive an email from Equidam with a link to change your log in password. You can also change your log in password yourself any time through the tab ‘Settings’ on your Equidam dashboard.

  • How can I change my email?

    You can request from Equidam to change your log in email at any time. All you need to do is drop us a message on our in-app chat or at info@equidam.com with your request and new email address.

  • Is it possible to use one Equidam account for evaluating more than one company?

    You can get in touch with us if you are interested in using Equidam for performing business valuations for more than one business. We have a solution in each situation!

  • I would like to remove my entire account, how can I do that?

    We can remove your account manually and upon request.

Platform Usage

Put an end to all your uncertainties regarding completing your profile and get useful tips for using the platform trouble-free:

  • What kinds of company data do I need to prepare for completing the account?

    Our system requires only basic inputs such as a description of your company (in the form of a questionnaire) and a snapshot of the current and projected financial performance your company for the next at least 3 years (only P&L).

  • My business falls into more than one industry category or falls into none, what should I do?

    The most efficient way to set the industry is to think about your business model and which aspect/feature of it is going to have a bigger impact in the longer term.

  • My country is not on the list, what should I do?

    The best thing is to think of a nearby country that appears on our list, which has a similar economic situation to your country.

  • Can I use different currencies for my financial inputs?

    We support multiple types of currencies! You can select and adjust your preferred currency via the tab Financials on your Equidam dashboard. Your currency selection will then change the currency type throughout your whole profile.

  • I do not understand how the automatic calculations on the Financials section are made.

    Net profit is EBIT -+ financial gain/losses – taxes. The EBITDA is a result of your revenues – costs and the depreciation and amortization are estimated based on your industry standards in the form of financial ratio over revenues. Cash flow is calculated by adding and subtracting non-cash items to the net profit (see the report for more detail), while operating cash flow is calculated the same way but it removes non operating items such as long term investments. All parameters are estimated by Equidam according to industry and country parameters. Premium account users can edit them and insert their own figures.

  • The automatically calculated values do not correspond to my own calculations, how can I change them?

    Those figures are calculated automatically on the basis of industry averages for working capital, amortizations, etc. so they could differ from your actual accounting figures. You can fine-tune them if you upgrade to the Premium account version.

  • I need help with preparing my company financial projections

    Should you experience any difficulties in preparing your company financial projections, do get in touch with Equidam! We can resolve all your uncertainties together in a quick and efficient way!

  • Can I erase all my inputs and can start all over?

    Unfortunately that is not possible at the moment, what you can do is just erase the old entries and add your actual data in your profile.

  • How do I save my inputs on my account in case I want to continue later?

    You can save all your inputs by clicking on the button ‘Save’ after you complete the profile. All your information will be saved and available to you any time you come back.

Billing

Pay for our services with full confidence about our payment terms:

  • Can I use Equidam for free?

    Yes! The Free account is available to you free of charges. You can also try our Premium account out for two full weeks by inviting three other entrepreneurs to join Equidam! Learn more on our Pricing page.

  • How much do I have to pay for Equidam Premium?

    You can check and compare the available pricing plans that we offer at our Pricing page.

  • Why do I have to pay for a monthly subscription plan?

    Our monthly subscription plan gives you the opportunity to benefit from our unlimited valuation reports download functionality! This means that you can update and change your inputs as many times as you want, since various aspects may need to be fine-tuned or revised throughout the valuation negotiations you are carrying out.

  • Why a monthly subscription?

    The negotiation with investors/buyers is a process that usually lasts several months and requires many adjustments to the financial projections and valuation. For these reasons, we believe a monthly fee will provide the right peace of mind when compared to a pay per report solution. Please note that you can unsubscribe at any time.

  • What are my payment options?

    We accept Visa, MasterCard, Maestro and American Express credit cards. We also accept PayPal (US only) and iDeal (Netherlands).

  • How can I stop my monthly subscription?

    You can stop your monthly subscription at any time by using the ‘Unsubscribe’ button is available on the tab ‘Account’ on your Equidam dashboard. You can also request cancellation by contacting us at any time. We will unsubscribe your account and send you a confirmation email afterwards.

  • I would like to get a refund for my payment, is it possible?

    If you are not satisfied with our services, you can request a refund within 7 days from subscribing to the Premium account.  Learn more about the possibilities to get a refund for your payment at our Terms and Conditions of Use page.

  • How can I get the invoices for my purchased months of subscription?

    You can find and download the invoices for all your payments through the tab ‘Account’ on your Equidam dashboard and by clicking on the button ‘Payment History’. Alternatively, we can provide you with your invoices per email upon your request.

Privacy & Security

Feel secure at all times when using Equidam:

  • Is the data I provide on my account kept private?

    Yes, your data is kept private at all times. The information we collect and store is handled and maintained taking into consideration your right to privacy and confidentiality. The whole process is done in accordance with our Privacy Policy which fully complies with the Dutch Personal data Protection Act and the Dutch Telecommunications Act which both follow EU data protection laws. Therefore, your data remains yours at all times (so you can always ask us to delete it) and we are never allowed to share it if it is in any way understandable to which company it refers. If you have more in-depth questions, do not hesitate to get in touch with us.

Did not find the answer you were looking for? You can always contact us on the in-app chat or at info@equidam.com!